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Frequently Asked Questions (FAQ's)​
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1. How far in advance should I place my custom order?
We recommend placing your order at least 2-3 weeks in advance, especially for custom cakes and large events. However, we will do our best to accommodate last-minute requests depending on availability.
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2. Do you offer delivery?
Yes, we offer local delivery for our baked goods. Delivery days are typically Friday through Sunday to ensure freshness. Please note that a $5 delivery fee will apply.
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3. Can I customize my order?
Absolutely! We specialize in custom cakes, cupcakes, and dessert shooters. You can choose from our menu flavors or contact us to discuss unique ideas for your event.
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4. Are there any allergy-friendly options?
At I Dews Treats, we prioritize crafting delicious treats with the highest quality ingredients. However, we no longer offer allergy-friendly options or accommodate specific dietary restrictions.
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Please note that our kitchen handles common allergens such as nuts, dairy, eggs, soy, and gluten, and cross-contamination is possible. We recommend customers with severe allergies exercise caution when ordering.
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5. Do you require a deposit for custom orders?
Yes, custom orders require a non-refundable deposit to secure your date. The deposit amount will depend on the total cost of your order. The remaining balance is due a few days before delivery or pickup.
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6. How do I store my treats after receiving them?
For best results, keep cakes and cupcakes refrigerated if not serving right away. Each order will come with specific storage instructions.
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7. Do you offer discounts for large orders?
We may be able to offer a discount for larger orders or recurring orders. Feel free to reach out, and we can discuss options!
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8. What’s the best way to reach you with questions or special requests?
The quickest way to reach us is through the contact form on our website or by email. We aim to respond within 24-48 hours.
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9. Do you ship baked goods?
Currently, we are able to ship some items like pound cakes. Shipping weight and packaging will vary depending on the item to ensure it arrives fresh and intact.